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Privacy Policy

Last updated: 16.09.25

1. Introduction

Welcome to CalmFutures (the “Company”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and otherwise process personal data when you use our website, products, or services.

 

2. Data We Collect

We may collect and process the following personal data:

  • Identity Data: name, date of birth, gender, job title

  • Contact Data: email address, phone number, postal address

  • Financial Data: bank account or payment card details (where required for transactions)

  • Technical Data: IP address, browser type and version, time zone setting, browser plug‐in types and versions, operating system and platform, device identifiers

  • Usage Data: information about how you use our website, products, and services

  • Marketing & Communications Data: your preferences in receiving marketing from us and our third parties, and your communication preferences

 

3. How We Collect Data

Personal data is collected:

  • Directly from you when you provide it by filling forms, registering for accounts, subscribing to newsletters, making purchases, contacting us, etc.

  • Automatically, when you use our website—via cookies and similar technologies.

  • From third parties (such as service providers, partners, social networks, or other public sources) where permitted under applicable law.

 

4. Purpose & Legal Basis for Processing

We process your personal data for various purposes, including:

Purpose Legal Basis
To provide you with our products/services, including processing payments and delivering relevant content Performance of a contract with you
To communicate with you (customer support, updates, etc.) Legitimate interest / your consent
To improve our website, products, and services; analytics and research Legitimate interest
To send marketing communications (if you’ve opted in) Your consent
To comply with legal obligations (tax, regulation, etc.) Legal obligation

 

5. How We Share Your Data

We may share your personal data with:

  • Service providers who help us with hosting, payment processing, IT services, customer support, analytics, marketing, etc.

  • Legal & regulatory authorities, where required by law or to protect rights.

  • Affiliates or business partners, where relevant and with appropriate safeguards.

  • Third parties in connection with a sale or restructuring of all or part of our business, subject to confidentiality and other restrictions.

 

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site performance

  • Remember user preferences

  • Enable security features

  • Analyze traffic and usage patterns

You can manage or disable cookies via your browser settings; note that this may affect some functionality of our services.

 

7. Data Retention

We retain personal data for as long as necessary for the purposes for which we collected it, including to comply with legal, accounting, or reporting obligations. After that, we securely delete or anonymize it.

 

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access to your personal data

  • Rectification (correcting inaccurate or incomplete data)

  • Erasure (the “right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdrawal of consent (where processing is based on consent)

  • Lodge a complaint with a supervisory authority

 

9. Security of Your Data

We implement appropriate technical and organizational measures to protect your data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, internet transmissions are not 100% secure, so we cannot guarantee absolute security.

 

10. International Transfers

If your data is transferred outside your country (or EU/UK), we ensure it is protected via appropriate contractual arrangements, such as standard contractual clauses, or if required by law, other legal mechanisms.

 

11. Children’s Privacy

Our services are not intended for use by children under the age of 13 (or as required by your jurisdiction). If we become aware we have inadvertently collected data from a child under the applicable age, we will take steps to delete it promptly.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on our website with the new “Last updated” date. Continued use of our services after changes indicates your acceptance of the updated policy.

 

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

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